Terms & Conditions – 399bat Platform Rules and Player Obligations

You must be at least 21 years of age to register an account and use the 399bat platform. By creating an account, you declare that you are 21 years of age or older. 399bat employs age verification procedures during registration and may request identity documentation at any point. Accounts found to belong to persons under the age of 21 will be closed immediately and any balance held pending review. It is a violation of these Terms for any person under the age of 21 to use or attempt to use the 399bat platform in any capacity.

Each individual player is permitted to hold exactly one active 399bat account. Registering or operating multiple accounts — whether using different mobile numbers, email addresses, devices, or identity documents — is strictly prohibited. If duplicate accounts are identified, all associated accounts may be permanently suspended and any balances may be forfeited. If you believe a duplicate account has been created in your name without your knowledge, contact support immediately at [email protected].

You are required to provide accurate, current, and complete information during registration and to keep your account details up to date at all times. This includes your registered mobile number, name, and any other information requested during registration or account verification. Providing false information, using a false identity, or impersonating another person constitutes a material breach of these Terms and will result in immediate account closure.

The 399bat platform is intended for use by players located in Bangladesh. You are responsible for ensuring that your use of the platform complies with the laws applicable in your jurisdiction. 399bat makes no representation that the services offered are lawful or available in jurisdictions outside our intended market. Access to 399bat from jurisdictions where online gambling is explicitly prohibited is done entirely at the player's own risk and responsibility.

All deposits to your 399bat account are processed in Bangladeshi Taka (BDT). Accepted deposit methods include bKash, Nagad, Rocket, Upay, Visa, and Mastercard. Minimum and maximum deposit limits apply per transaction and per payment method; current limits are displayed on the deposit page within your account. 399bat does not charge fees on deposits, though your mobile banking provider may apply their own standard transfer fees. Deposits are typically credited to your 399bat balance within 30 seconds of a confirmed transaction, subject to network conditions.

Withdrawal requests are processed 24 hours a day, seven days a week. You may only withdraw funds to a payment account that is registered in your own name and matches the identity information on your 399bat account. Third-party withdrawals are strictly prohibited. 399bat reserves the right to request identity verification documents before processing any withdrawal. Withdrawal processing times vary by payment method but are typically completed within 15 minutes for bKash and Nagad. 399bat does not charge withdrawal fees, though your mobile banking provider may apply their own transfer fees.

The following payment practices are strictly prohibited and will result in immediate account suspension and reporting to relevant authorities:

• Depositing funds obtained through fraudulent, criminal, or illegal means.
• Using stolen or unauthorised payment credentials.
• Initiating chargebacks, reversals, or disputes after a deposit has been credited and used for wagering.
• Using the 399bat platform as a means of transferring funds between third parties without genuine gambling intent (money laundering).
• Depositing funds and immediately withdrawing without engaging in any genuine wagering activity.

A bet is only accepted and binding once a bet confirmation reference number has been issued by the 399bat system. 399bat reserves the right to void any bet placed as a result of a pricing error, system malfunction, or where there is evidence of exploitation of an obvious error in odds or markets. Voided bets will be refunded to the player's account balance at the original stake amount. 399bat's decision regarding bet voidance is final.

All players are expected to engage with the platform in good faith. The following conduct is strictly prohibited and may result in account suspension, forfeiture of winnings, and permanent ban:

• Using automated bots, scripts, or software to place bets or interact with the platform.
• Exploiting software bugs, glitches, or loopholes to gain an unfair advantage.
• Colluding with other players to manipulate game or bet outcomes.
• Engaging in match-fixing or any form of sports integrity violation.
• Using insider information to gain an unfair advantage on sports betting markets.
• Any form of chip dumping, strategic losing, or artificial win-trading in live casino games.

All casino games available on the 399bat platform operate using certified Random Number Generation (RNG) technology, ensuring that every outcome is independently random and fair. Game-specific rules for each title are displayed within the game interface itself. In the event of a discrepancy between the displayed game rules and these Terms, the game-specific rules apply to that individual game. Live dealer games are governed by the rules of the studio provider in addition to these Terms.

All bonus funds credited to your account are subject to wagering requirements before they may be withdrawn as cash. The applicable wagering multiplier for each bonus is stated in that promotion's specific terms. Until wagering requirements are met, bonus funds and any winnings derived from bonus funds cannot be withdrawn. Wagering requirements must be completed within the validity period specified for each promotion. Failure to meet wagering requirements within the validity period will result in the bonus and any associated winnings being removed from your account.

Welcome bonuses and first-deposit promotions are available to one account per household, per device, and per IP address. 399bat reserves the right to restrict bonus eligibility where multiple accounts from the same household or shared network are detected. Bonus abuse — including the creation of multiple accounts to claim the same promotion more than once — constitutes a breach of these Terms and will result in forfeiture of all associated bonus funds and winnings.

399bat reserves the right to modify, suspend, or withdraw any promotion or bonus offer at any time without prior notice. If a bonus is withdrawn after it has been credited to your account but before you have met the wagering requirements, the bonus will be removed from your balance but any real-money portion of your balance will remain unaffected. 399bat's decision regarding bonus eligibility, wagering calculation, and bonus disputes is final.

399bat strives to maintain continuous platform availability but does not guarantee uninterrupted access. The platform may be temporarily unavailable due to scheduled maintenance, technical faults, third-party infrastructure issues, or events outside our control. 399bat accepts no liability for losses — financial or otherwise — arising from service interruptions, including bets that could not be placed or in-play bets affected by a disconnection during a live event.

399bat is not liable for any gambling losses incurred by players using the platform. By registering and using 399bat, you accept that all gambling involves risk and that you may lose all funds deposited. 399bat strongly recommends that players set personal budget limits and use the responsible gaming tools available in their account settings before placing any bets.

The 399bat platform integrates third-party services including payment processors (bKash, Nagad, Rocket, Upay, Visa, Mastercard), game studio providers (including Pragmatic Play, Evolution Gaming, Spribe, Ezugi, NetEnt, Microgaming), and data feeds. 399bat is not liable for failures, delays, or errors originating from these third-party services. Each third-party provider operates under its own terms of service.